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Frequently Asked Questions

Undercover Artist Festival

When do tickets go on sale?

Undercover Artist Festival tickets are on sale now! 


View the program here, and join us.

Can I purchase a concession ticket?

Absolutely! Community/Concession tickets are available for disabled, d/Deaf, unwaged, chronically ill, neurodivergent, and/or First Nations patrons. Seniors and Concession Card holders also have access to this ticket type. Companion Card holders can book a Companion Card ticket free of charge. Click here to view the program purchase tickets for Undercover Artist Festival. 

Where is Undercover Artist Festival held?

Undercover Artist Festival events are held at Queensland Theatre.


There are two panel talks curated in collaboration with Brisbane Festival that will be held at different locations.

Please check their individual event pages for location information. 

How do I get to my event?

Queensland Theatre has a carpark on site that has a limited number of spaces available. If possible, we encourage patrons to take public transport or taxis/Ubers to leave spaces for people who need to drive for accessibility purposes. 


Read more about getting to Queensland Theatre in our Undercover Artist Festival Accessibility Guide here

Will there be food and drink available?

The Queensland Theatre bar will be open during Undercover Artist Festival. Patrons can purchase drinks and light refreshments.


A full menu will be available closer to the Festival.

What will Undercover Artist be doing FOR Accessibility?

Art is for everyone, and Undercover Artist is committed to ensuring that each performance at the Festival is presented in a format that is as accessible as possible. Each performance is Wheelchair Accessible, will provide Auslan Interpretation, Audio Description, and live Closed Captioning. Every show will keep house lights up and ensure appropriate sound and lighting levels are minimised. 


View the full Undercover Artist Festival Accessibility Guide here

I want to cancel/change/refund my ticket.

Ticketing for Undercover Artist Festival is managed with the support of Queensland Theatre and as such all ticket sales are subject their terms and conditions. Ticket sales are final and cannot be refunded or exchanged after purchase except as outlined in these Terms and Conditions of Sale, the LPA Code or otherwise as required by ACL and applicable state consumer laws. 

The original ticket purchaser is entitled to a refund if the relevant Event is cancelled or rescheduled before the Event, or is significantly relocated, or if we are unable to provide you with the Event in question. 


Any refund payable for a ticket will automatically be made to the original ticket purchaser, via the original payment method. 


Find out more about Queensland Theatre’s ticketing terms here:  

Can I volunteer at the Festival?

Yes, and we would absolutely love to have you! We are looking for volunteers to assist with production, administration and event logistics


Apply to be a volunteer here

Can I use my camera or recording device at the festival?

As much as we love a good snap – photographing and videoing any Undercover Artist Festival performance is not permitted. Sorry!


But, you can absolutely take photos or video of the Festival experience and tag Undercover Artist and #UAF23 on socials.

Can my organisation become a partner of the Festival?

Yes! We are always seeking partnerships with likeminded organisations to join us on the movement towards greater recognition for artists with disability.  


Find out more about being an Undercover Artist Festival partner here:  

Where can I stay in Brisbane during the Festival?

Official Accommodation Partners of Undercover Artist Festival, Spicers Balfours invites patrons to stay with them in Brisbane.


Located in the trendy suburb of New Farm and nestled in an enclave of tree-lined streets is Spicers Balfour Hotel. This award winning hotel is just minutes from the Brisbane CBD and 16km from Brisbane Airport.


Find out more information here

Can I donate to the festival?

Your gift to Undercover Artist Festival will go further than you can possibly imagine! Your support allows artists to bring their work to Brisbane at Undercover Artist Festival, participate in career excelling workshops and gain invaluable support through the Undercover Artist Development Program.


Donations of any size are invaluable to the work of Undercover Artist and truly appreciated. 


Click here to donate to Undercover Artist Festival.

What is the relationship between Brisbane Festival, Queensland Theatre and Undercover Artist Festival?

It’s long, joyful and collaborative but it all came together because three organisations wanted to do more for disabled artists.  

Brisbane Festival and Queensland Theatre play an integral role in the success of Undercover Artist Festival. Being part of Brisbane Festival allows Undercover Artist Festival to tap into new audiences and take to stage during one of the most anticipated times of the year in Brisbane. 


Queensland Theatre, we simply could not turn the lights bright blue without them. They provide the platform for artists with disability to be seen – on stage – as paid professional artists just like any other professional performing artist. They also provide the platform for audiences to purchase tickets to see our artists’ shows! 


Collectively we create a loud voice for people with disability and we wouldn’t have it any other way! 

More Questions?

If your question was not answered on this page, reach out to our team at and we will endeavour to answer your query.