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There is a small car park outside the venue with two designated disabled parking permit spaces.
This car park has 43 car spaces, including two designated disability parking permits.
This car park is metered and operated by Brisbane City Council. Patrons using accessible parking bays or regular bays displaying a Disability Parking Permit do not have to pay fees for parking in this car park.
If you do not require parking near Queensland Theatre for access reasons, please avoid parking in this carpark as this will alleviate spaces for people with access requirements. You are welcome to arrange pick up/drop off at the front of the theatre. The best address to put in your GPS is 12 Boundary St, South Brisbane – this will take you directly to the main entrance
Additional metered and street parking is available on Montague road, and nearby streets (Cordelia, Merivale and Boundary).
A designated taxi drop-off and pick-up zone is located directly outside Queensland Theatre. This includes a curb cut for step-free access and is suitable for wheelchairs and mobility scooters. We recommend booking accessible cabs with extra time to account for traffic and/or delays.
13Cabs – Book A Wheelchair Accessible Taxi – 13cabs Australia
Black and White Cabs – Our Services – Black & White Cabs (blackandwhitecabs.com.au)
There are a number of bus stops close to Queensland Theatre. The closest bus stop is listed below, with more public transport information available at Translink.
Merivale Street at Queensland Theatre, South Brisbane
Stop Id: 019910 – 150m walk to the theatre
Routes – 300, 444
The carpark is asphalt. It is flat, with a gentle slope between the pathway and the car park spaces.
The curb cuts adjacent to the drop-off zone are smooth and gradual. The pathway surface is a rocky bitumen that is flat, though may be bumpy in spots.
The pathway is 3800mm wide from the curb to the fence with a clear pathway of 2100mm.
Assistance Animals such as Guide Dogs, Hearing Dogs are welcome to attend with their human. The garden beds out the front of the venue provide animal relief areas.
You will enter the venue through the automatic, glass sliding doors.
You can collect your tickets at the Box Office, located just inside the automatic, glass sliding doors.
Undercover Artist Festival or Queensland Theatre staff will be there to assist you.
A Box Office counter will be available at a lower height, to collect your tickets.
There will be a range of seating options available, from benches, chairs, and bar stools.
The bar will have drinks and snacks available for purchase. The bar is 1100mm tall.
The EFTPOS machine will be stationed at a lower height for greater accessibility. Staff are ready to assist with bringing your food and drink around to you if you need.
All bathroom facilities for patrons can be located on the ground floor along a hallway next to the foyer.
The accessible bathroom located on the ground floor next to the main bathrooms is wheelchair accessible with grab bars fixed to the wall. It does not have an adult changing table or hoist. There is a sink at a lowered height with a swivel mixer tap, and paper hand towels for drying. It also has a sanitary waste disposal for hygiene products.
The courtyard area should receive plenty of natural light during daylight hours and is lit by fairy lights during the evening.
There are no fluorescent lights in the bar, foyer or courtyard areas.
The Festival will not play music in the foyer or bar spaces to reduce ambient sounds and sensory overload. There will not be any PA announcements. We will play alert chimes at a reduced volume to alert patrons that doors are open or closing soon.
Staff and Festival volunteers will be available to assist patrons in entering and leaving the theatre.
Some performances may have sound cues or music – please read the program to consider each performance and whether it meets your access requirements. You are welcome to wear your own earplugs/earmuffs at any time.
Undercover Artist Festival is a fragrance-free zone. Please do not wear heavily perfumed or scented products, unless medically necessary.
The foyer and courtyard spaces flow freely into each other.
The foyer, bar areas and theatre spaces are air-conditioned. The air conditioning provides filtered air.
The air conditioning inside the Bille Brown Theatre and Diane Cilento Studios is likely to be cool. We recommend dressing in light layers. You will also be able to take cold drinks into the theatre with you, which may assist.
If you have any temperature regulation concerns and need help, please inform a staff member or Festival volunteer.
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If you are feeling unwell and have any cold and flu symptoms, we kindly ask that you please stay home for the safety of our artists and patrons.
Contact Queensland Theatre to organise an exchange or possible refund.
Hand sanitiser stations will be available for all patrons to use.
If you are able, we encourage you to wear a mask while at the Festival – especially if you may have been in contact with someone who has been unwell.
The Queensland Theatre foyer bar will be open for patrons one hour prior to performance start time.
The bar serves a range of non-alcoholic and alcoholic beverages including water, juices, soft drinks, wine, and beer. The bar also serves hot drinks. You are only permitted to bring cold drinks into the theatre.
Food options include light refreshments, such as sandwiches, toasties, chips and chocolates, and more. Gluten and dairy-free options are available.
The full menu will be available to view soon.
All performances have accessible seating options.
You can purchase tickets online or by contacting Queensland Theatre Box Office, 9.30am to 5:00pm weekdays. Please call 1800 355 528 or email sales@queenslandtheatre.com.au.
We have created guides to assist with planning your visit to Undercover Artist Festival.
Visit individual performance pages for show specific Easy English Programs.
Easy English Programs – Comedy and Theatre
Easy English Programs – Music
Easy English Programs – Dance and Circus
Every performance and event at Undercover Artist Festival is Auslan Interpreted. You can select seats with Auslan sightlines when purchasing tickets online.
Every performance at Undercover Artist Festival is Audio Described.
To access the Audio Description, please speak to a team member at Box Office, which is located ahead of you as you enter through the main glass sliding doors of the foyer.
Please advise staff that you will need to access Audio Description for the show you are attending. You will be given a ListenTech assistive listening device. You can use the device with headphones (provided), a hearing aid or a cochlear implant. The device can be used in any seat in the theatre.
A staff member will instruct you on how to access Audio Description, with printed instructions which may be useful if you are attending with a partner, guest, friend, or support person who can assist.
We are finalising our plans for captioning throughout the Festival – we will update this guide as soon as we can.
On your arrival to the theatre, you will see signage directing you to scan the QR code to access the captioning stream. Once the QR code is scanned, your app will automatically open to the captioning stream where you will see a black background with bold white text.
The presentation of relaxed performances is dependent on the nature of the event. Undercover Artist Festival has an ‘open door’ policy – there will be no lockouts, and patrons are welcome to leave to use the restroom or to get a drink and return to the show. Staff will help you re-enter the theatre when it is safe.
No event will have strobe lighting or sudden lighting effects. The ‘house lights’ (the audience lights) will dim but not go out when a show starts – they will remain on and dimmed throughout the show. There are no blackouts.
Audio volume will be monitored to limit the risk of no sudden noises.
Please check content warnings for each show for more information.
All patrons are encouraged to feel comfortable in the theatre. This means that any involuntary movements or noises (such as vocalisations) are welcome. Patrons are also able to take cold drinks into the theatre.
Our Break Out Space will be available for anyone feeling overwhelmed, overstimulated, or just need a break from the Festival excitement.
It is a quiet space, set up with soft lighting, seating, and sensory objects. Volunteers and staff will guide you to the room, where you can stay as long as you need.
Content warnings are provided for each show. As we get closer to the Festival, these warnings may be updated. Please check signage or ask a staff member for volunteer if you have any concerns.
All performances have accessible seating options.
You can purchase tickets online or by contacting Queensland Theatre Box Office, 9.30am to 5:00pm weekdays. Please call 1800 355 528 or email sales@queenslandtheatre.com.au.
Our staff and volunteers are happy to assist if you require wayfinding support.
Staff will be wearing blue shirts with the bold white Undercover Artist Festival logo and blue lanyards. If you are lost, don’t worry. We will find you!
Braille, Large Text timetables and Easy English programs will be available at Box Office.
In the case of an emergency, please follow the instructions of Queensland Theatre staff. If you require assistance, please wait where you are and wait for staff to assist you.
If your access question was not answered on this page, please reach out to our team at undercoverartist@cpl.org.au and we will get back to you as soon as we can.
Keep up to date with the latest festival news!
Undercover Artist acknowledges the Traditional Custodians of country throughout Australia and we pay our respects to Elders, past, present, and emerging. We are committed to honouring Aboriginal and Torres Strait Islander peoples and their unique cultural and spiritual relationship to land, water and seas and their rich contribution to society.
Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of deceased persons.
Festival Sponsors
This program is proudly sponsored by Brisbane City Council and the Queensland Government through Arts Queensland, with funding support from the Gambling Community Benefit Fund. This project has been assisted by the Australian Government through Creative Australia, its principal arts investment and advisory body.
Undercover Artist Festival is presented by Access Arts.
